Our sofas are handcrafted in Europe by manufacturers who specialize in sofas.

You can find the current delivery time directly on the respective product page. Since availability and production capacity can change at any time, the delivery time shown there is always the most reliable estimate for the sofa you’ve selected. After you place your order, we’ll also keep you updated via email on the status and delivery.

We recommend washing the covers at 30 °C on the gentle cycle.

The warranty is valid for 5 years.

Yes. You can try out your Livom sofa at home for 100 days*. If it's not the right sofa for you, we'll come pick it up from your home.

Depending on the model and configuration, the sofa modules are secured using appropriate connecting elements, such as crocodile clips or Velcro fasteners. The necessary connectors are included in the package and ensure that the modules stay securely in place during everyday use. At the same time, the connectors can be easily detached from one another, allowing you to rearrange your sofa whenever you like with no hassle.

Yes, you can reorder the right fasteners at any time. Just contact our customer service team—we'll be happy to help you find and order the right parts for your sofa.

Yes. Livom sofas are modular, so you can expand or reconfigure your sofa later on. If you'd like to order additional modules, simply send us the desired elements, fabric, and Color. We'll then create a personalized order link for you.

Yes, you can reorder individual covers at any time. If you'd like a new look for your sofa or want to replace a cover, simply contact our customer service team and let us know the fabric and Color you'd like. We'll then create a personalized order link for you.

Yes, for many of our sofa models, you can choose different fabrics and colors for individual modules in the configurator. This lets you design your sofa exactly the way you want—at no extra charge.

You can find the dimensions directly in the configurator as well as on the respective product page under the "Specifications" tab. There you'll find all the relevant information about width, depth, height, and the individual modules.

No. The backrests on the Mike sofa are removable. You can find more information about this in the video on the product page.

Yes. The covers on Livom sofas are removable, washable, and replaceable. This makes everyday care easy, and you can give your sofa a fresh new look later on with a new color or fabric.

We recommend washing the covers at 30 °C on the gentle cycle.

Remove the covers from the sofa and sort them by color if necessary. Close or cover any Velcro fasteners so they don’t snag on the fabric. Turn the covers inside out, place them in the washing machine, add a suitable detergent, and select a gentle cycle at 30 °C with the lowest possible spin speed. After washing, shake out the covers and let them air dry. Please do not tumble dry, bleach, or iron them.

For added protection, we recommend using a laundry bag.

You can use powder detergent, delicates detergent, liquid detergent, or laundry sheets. To preserve the quality of the fabric, you should not use fabric softener or bleach.

No, in most cases that isn't necessary. Fresh stains can often be removed with just a clean cloth and a little water. Gently blot the affected area instead of rubbing it. For more stubborn stains, we recommend our Livom care products, such as the fabric cleaner or foam cleaner. If a more thorough cleaning is needed, you can simply remove the affected cover and wash it at 30 °C on the gentle cycle.

For everyday stains on fabrics, we recommend Livom care products. The fabric cleaner is effective against stubborn water- and oil-based stains and is bleach-free. The foam cleaner can be used on many common stains, such as coffee, red wine, soft drinks, jam, fruits, and berries. Please always follow the usage instructions on the product and test the cleaner on an inconspicuous area first.

In general, all Livom fabrics are suitable for households with pets. Our covers are durable, easy to care for, removable, and washable. Pet hair can usually be easily removed with a lint roller or a damp cloth. If a cover ever gets damaged or heavily soiled, you can reorder and replace it individually.

All Livom fabrics are made of high-quality, easy-care materials and are removable and washable. The differences lie primarily in their appearance, texture, and the unique sense of comfort they provide.

• Cord It stands out for its soft surface and distinctive ribbed texture—cozy and inviting.
• Bouclé With its modern, textured surface, it gives your sofa a particularly cozy look.
• Linea is a finely woven fabric with a smooth texture and a timeless, elegant look.
• Veluno It captivates with its elegant weave and a subtle sheen that gives the sofa a particularly high-quality look.
• Fuego is a durable microfiber fabric with a modern leather-like look—sturdy, easy to care for, and suitable for everyday use.
• Velour It feels exceptionally soft and stands out for its elegant, velvety surface with water-repellent properties.

Which fabric is made for you depends mainly on your personal taste, your interior design style, and your everyday needs. Our free fabric samples will help you make the right choice.

Yes. We do not use any animal-derived materials in the manufacture of our products.

To prevent marks and scratches, we recommend using protective glides or felt pads under the sofa legs. You can find these at most hardware stores, and you should replace them over time as they wear out. Sofas with wooden legs come with felt pads already attached.

Livom offers SEPA, purchase on account with Klarna, installment purchases with Klarna, instant payment with Klarna, credit cards (Mastercard, Visa, American Express), and PayPal.

You can check the current status of your order at any time on our Order Status page. Simply enter your order number to view information about the order's processing status and delivery.

We'll also keep you updated via email and automatically notify you as soon as the status of your order changes.

About Order Status: https://livom.de/en/pages/view-order-status

Yes. You can view our fabric samples in the showroom and take them home right away, depending on availability. Alternatively, you can order free fabric samples online and have them delivered to your home.

You can find the current delivery time directly on the respective product page. Since availability and production capacity can change at any time, the delivery time shown there is always the most reliable estimate for the sofa you’ve selected. After you place your order, we’ll also keep you updated via email on the status and delivery.

As soon as your sofa arrives at the shipping company’s warehouse and the delivery routes have been planned, you’ll receive an email or a phone call about a week before delivery to schedule a time. If the suggested date doesn’t work for you, you can arrange a new delivery date directly with the shipping company. Please note that this may delay delivery by about 2–3 weeks.

Unfortunately, we cannot guarantee a specific delivery date. However, you are welcome to let us know your preferred delivery window in the order notes or by contacting our customer service team.

We do our best to take your preferences into account during the planning process. Since our shipping carriers consolidate deliveries by region and plan their routes efficiently, the final delivery date may vary. This approach helps us avoid unnecessary trips and make deliveries as sustainable as possible.

Delivery and assembly are free for you. Our assembly teams will deliver your sofa directly to your home and assemble it properly on site.

Please make sure that the delivery address and the access route are sufficiently accessible. If there are any special circumstances, please let us know in advance so that we can plan the delivery accordingly.

Yes. If you'd like to have your old sofa picked up, you can add this service during the ordering process for an additional fee of 200 €.

Yes, of course. Once it's ready, we can store your sofa for you free of charge for up to 3 months from the order date.

If you would like your order delivered at a later date, please let us know your preferred delivery window directly in the order notes or contact our customer service team. This is the only way we can take this into account when planning.

Please note that delivery must take place no later than 3 months after the order date.

For returns, the actual shipping costs will be charged, up to a maximum of 300 €. Please make sure the street is accessible so our team can pick up the sofa.

Personalized sofas and covers are excluded from the return policy. A sofa is considered personalized if it differs from the standard version on the Livom website. This includes, for example, different colors, customized dimensions, or individual configurations created using the configurator.