Frequently asked questions & answers
General Information
Livom was founded in October 2020 by Tamara & Sandro. What started as a small startup quickly grew into an international startup specializing in modular sofas.
Our sofas are produced in Europe by our manufacturers who specialize in sofas.
The sofas are sustainable for many reasons. Since they are modular, you can use them completely flexibly. The sofas can be enlarged or reduced as desired. If individual elements break, you can simply replace them without having to replace the whole sofa. The covers are removable and washable. So you can also replace individual references if necessary, or you can do the complete sofa in a new one Color Cover by only buying the fabric covers for the whole sofa.
Something good is also done for the environment. The sofa is only made when it is ordered. In other words, there is no mass production and the production of most sofas takes place with solar energy. Our sofas made in Europe are also, so we can keep the transport routes short. In addition, two trees are planted per order with the help of the OneTreeplanted organization.
We only use FSC certified wood and our fabrics are environmentally friendly. Therefore, you can be sure that no forbidden substances (carcinogenic dyes) or other unhealthy materials are used.
Depending on the usage, the lifespan is between 7-15 years. But since all the elements can be replaced again and again, it will accompany you for a lifetime. 😉
Care & use instructions
It depends on what kind of stain it is. For small stains, you can easily get the stain out with a damp cloth, some dishwashing detergent and circular motions. Otherwise, just put the single cover with the stain off in the washing machine and put it back on freshly washed.
We recommend washing the covers at 30 degrees on the gentle cycle.
All fabrics are suitable for pets. The hair can be easily removed with a lint roller or a damp cloth. In addition, the fabrics are so tightly woven that cat claws cannot easily claw out the inside. And should one or the other place believe it, you can simply replace the one single cover and the sofa is like new again. In addition, all fabrics are super practical, because you can simply wash them when the sweet pelt noses make stains on it.
The elements are quite simply connected with Velcro fasteners. These hold together perfectly, even jumping around children do not let the elements slide apart. 😉
1. remove covers from the sofa (and possibly sort them by color).
2. fold down Velcro strips so that they do not get stuck somewhere.
3. turn the cover inwards
4. place cover in drum
5. add detergent
6. select gentle program 30 °C, adjust spin speed to minimum, start and wait...
7. shake out the covers and hang them up in the fresh air to dry.
8. do not iron - cover the sofa again directly and enjoy it
We also recommend:
- Turn covers inside out
- Use laundry bag
We recommend the following detergents:
- Powder detergent
- mild detergent
- Liquid detergent
- Washing strips
So that your cover does not lose quality, we advise you not to use fabric softener and bleach.
To avoid marks and scratches on the floor, we recommend you to put a protective felt on the legs. You can buy this in any hardware store. Over time and through use, the felt will wear out and need to be replaced.
Our sofas, which have wooden legs, are already delivered with protective felt.
Ordering information
You have the opportunity to view our wide range of fabric samples on site and take them away with you. Alternatively, we offer you the option of ordering fabric samples free of charge via our website and having them delivered directly to your home.
Sure you can reorder individual covers or refresh the whole sofa with a new color.
Velare is the more robust fabric. The fabric is often used in the hotel or restaurant industry, as it has an extremely high abrasion resistance.
Mollia, on the other hand, is a rather soft fabric and has diagonal structures and a slight sheen. Thus, the color lives on the sofa, which also makes it look very classy.
Cotton Is 100% natural, however, the Cotton. That is, it wrinkles and even after washing the color may fade over time or the material may possibly warp.
Velcro strips are always included. But if more are needed, you can always reorder them from us for free.
Each sofa you can have in your desired colors and without extra charge. Just write this in the order note and the sofa will then be made so. But please note that personalized sofas are excluded from return.
All measurements of the sofas can be found on our homepage under the respective sofa under specifications. You will also find instructions on how to rearrange the sofas.
No, they are also removable. (See video on the website)
If the sofa is too small, you can extend it with any element you want. Also, if you want to order extra elements, you can simply send us an email with the elements you want and which fabric and color you want. We will then create a personal order link for you, so you can order your sofa online.
Delivery information
Delivery times are only mentioned on the respective product pages. Please note the information provided there because it is non -binding and can deviate.
You will receive the call of our freight forwarder about a week before the delivery. If the appointment doesn't suit you, you can simply reconcile a new one with it. However, this date may take place 2-3 weeks later.
For the sake of the environment, it is not possible for us to specify a desired date, but we always try to take this into account as much as possible.
The delivery costs and assembly is completely free of charge. Please note, however, that the road must be passable.
If you want to dispose of your old sofa, you can simply book this in the ordering process for an additional charge of 120 euros.
We can store the sofa for a maximum of 3 months from the order date to delivery. After that we have to deliver it.
Other
The warranty is 2 years.
Yes, we do not use animal products to make our products.
Question not been there? Talk to us directly...
Mon.-Fri. 8 - 12 h + 13:30 - 17 h
Sat. 8 a.m. - 4.30 p.m. (Excluding public holidays)
+49 211 869 43715
or by e-mail...
Your question has not been answered yet?
Write us and we will get back to you as soon as possible:
de@livom.com