How can we help you?
We are happy to support you - quickly, personally and easily.
Call times
Monday - Friday
08:00 - 12:00
13:30 - 17:00
Saturday
08:00 - 16:00
(Except for public holidays)
We are here for you!
Just send us a message - or call us back by leaving your number.
The five most frequently asked questions
Where are your sofas made?
Where are your sofas made?
Our sofas are produced in Europe by our manufacturers who specialize in sofas.
How long are the delivery times?
How long are the delivery times?
Depending on use, the service life is between 7-15 years. However, as all elements can be replaced again and again, it will accompany you for a lifetime 😉
At what temperature are the covers washed?
At what temperature are the covers washed?
We recommend washing the covers at 30 degrees on a gentle cycle.
How are the sofa elements attached?
How are the sofa elements attached?
The elements are simply connected with Velcro fasteners. These hold together perfectly, even children jumping around won't let the elements slip apart. 😉
Can I reorder individual covers?
Can I reorder individual covers?
Of course you can reorder individual covers or freshen up the whole sofa with a new color.
Care & usage instructions
Do I have to wash the cover directly in the washing machine if there is a stain?
Do I have to wash the cover directly in the washing machine if there is a stain?
It depends on what kind of stain it is. For small stains, you can easily remove the stain with a damp cloth, a little washing-up liquid and circular movements. Otherwise, simply place the individual cover with the stain in the washing machine and put it back on freshly washed.
At what temperature are the covers washed?
At what temperature are the covers washed?
We recommend washing the covers at 30 degrees on a gentle cycle.
I have a pet. Which fabric is recommended?
I have a pet. Which fabric is recommended?
All fabrics are suitable for pets. The hair can be easily removed with a lint roller or a damp cloth. In addition, the fabrics are so tightly woven that cat claws cannot easily claw out the inside. And if one or two spots do get scratched, you can simply replace a single cover and the sofa is as good as new again. What's more, all the fabrics are super practical because you can simply wash them if your cute furry friends stain them.
How are the sofa elements attached?
How are the sofa elements attached?
The elements are simply connected with Velcro fasteners. These hold together perfectly, even children jumping around won't let the elements slip apart. 😉
What should I do if I want to wash the cover?
What should I do if I want to wash the cover?
1. remove the covers from the sofa (and sort by color if necessary)
2. fold down the Velcro strips so that they do not get caught anywhere
3. turn the cover inwards
4. place the cover in the drum
5. add detergent*
6. select gentle program 30 °C, adjust the spin speed to the minimum, start and wait...
7. shake out the covers and preferably hang them up in the fresh air to dry
8. do not iron - reupholster the sofa straight away and enjoy
We also recommend:
- Turn covers to the left
- Use a laundry bag
Which detergents can I use for the covers?
Which detergents can I use for the covers?
We recommend the following detergents:
- Powder detergent
- Delicate detergent
- Liquid detergent
- Wash strips
To prevent your cover from losing quality, we advise against using fabric softener and bleach
How can I protect my floor from marks and scratches?
How can I protect my floor from marks and scratches?
To avoid marks and scratches on the floor, we recommend placing a protective felt on the legs. You can buy this at any DIY store. Over time and through use, the felt wears out and needs to be replaced.
Our sofas with wooden feet are supplied with protective felt.
a look behind the scenes
At Livom, real people work with a lot of heart, humor and a common mission: to make furniture that you will love. Get to know us better here.